Help
Questions people actually ask
Short answers from what PinMonkey does today. For support, email support@pinmonkeyshop.com. This page does not list a phone number or a response time.
What is My Stuff?
My Stuff is the overview of the vehicles and household items you track, plus a quick look at maintenance that needs attention and work recently completed.
What is the difference between Garage and House?
Garage is for vehicles such as cars, trucks, SUVs, and motorcycles. House is for household equipment and products such as appliances, generators, lawn equipment, power tools, and electronics. Each item has its own record.
How do I add an asset?
Add the vehicle or household item you want to track and fill in the details you have. A VIN is optional for a vehicle. Manufacturer and model are useful for a House item, including later recall checks.
How do maintenance schedules work?
Each asset can have tasks scheduled by time, mileage, or the fields supported for that asset. PinMonkey keeps the original task and records each completion separately, so you can see both what is next and what is already done.
What happens when I complete maintenance?
You can record the completion date, mileage when it applies, cost, service provider, parts replaced, and notes. PinMonkey uses the task’s existing interval to calculate the next due point. Completing the work creates history. It does not delete the task.
Can I correct a history entry?
Yes. History is meant to be corrected rather than casually deleted. You can correct the date, mileage, cost, provider, parts, and notes. Correcting the latest completion can recalculate the next due date or mileage. An older correction does not override a newer completion.
What do Overdue, Due soon, and Upcoming mean?
Overdue is work past its due point. Due soon is work that is approaching. Upcoming is work further out. Choosing a group opens that list. View and Complete use the same completion steps used in the rest of PinMonkey.
How does fuel tracking work?
For a Garage vehicle you can record fuel quantity, cost, mileage, and fuel economy. Display can use miles, U.S. gallons, and MPG, or kilometers, liters, and L/100 km. Changing the display does not rewrite stored values.
How do US and Metric units work?
Settings lets you choose US or Metric for the browser you are using. The choice applies across mileage, maintenance, fuel, reports, and nearby-distance displays.
What does VIN lookup do?
If you enter a VIN, PinMonkey can use the official NHTSA vPIC service to decode supported details such as year, make, model, trim, and engine information where available. You review the result before it is applied. PinMonkey does not silently overwrite the vehicle record.
What is Repair & Parts?
Depending on the item, PinMonkey can point you to repair guides, parts, nearby parts stores, repair videos, or repair shops, while the maintenance record stays in the application. Saved parts can be removed individually.
How do vehicle recalls work?
You start a lookup. PinMonkey uses official NHTSA recall information for year, make, and model and links back to the government source. That result does not prove a specific VIN is affected. Confirm with NHTSA or the manufacturer. Read Safety & Recalls for the full distinction.
What is a household possible recall match?
For a House item, Check recalls searches official CPSC data using the saved manufacturer and model. Results are possible matches. They do not mean PinMonkey has decided your exact product is recalled. Confirm the model and other details in the official notice.
What is a consumer complaint?
Vehicle consumer complaints come from official NHTSA complaint data. A complaint is a report someone submitted. It is not a recall and does not prove a defect.
What are reports?
Reports let you review maintenance and operating history using the unit system you selected.
Where are theme and other settings?
Settings includes System, Light, or Dark, and US or Metric. The application saves those choices for the browser you are using. This marketing website has its own Dark, Light, and System control, stored only in this browser.
Can I install PinMonkey?
On supported browsers and devices, PinMonkey Shop can be installed and opened from the home screen, Start menu, app launcher, or dock. Settings explains whether installation is available, already done, or managed by the browser. A new version can be refreshed when you choose, instead of interrupting you.
Support: support@pinmonkeyshop.com. There is no contact form on this website. More detail is on the Contact page.